Zanussi ZHC9254X User Manual download pdf (Page 20)

2020

electr electr

electr

oluxolux

olux

Guarantee/Customer Service

GREAGREA

GREA

T BRITT BRIT

T BRIT

AIN & IRELANDAIN & IRELAND

AIN & IRELAND

StandarStandar

Standar

d guarantee conditionsd guarantee conditions

d guarantee conditions

We, Electrolux, undertake that if within 12 months of the date of the purchase this Electrolux appliance or any

part thereof is proved to be defective by reason only of faulty workmanship or materials, we will, at our option

repair or replace the same FREE OF CHARGE for labour, materials or carriage on condition that:

• The appliance has been correctly installed and used only on the electricity supply stated on the rating

plate.

• The appliance has been used for normal domestic purposes only, and in accordance with the

manufacturer’s instructions.

• The appliance has not been serviced, maintained, repaired, taken apart or tampered with by any person

not authorised by us.

• Electrolux Service Force Centre must undertake all service work under this guarantee

• Any appliance or defective part replaced shall become the Company’s property.

• This guarantee is in addition to your statutory and other legal rights.

ExclusionsExclusions

Exclusions

• Damage or calls resulting from transportation, improper use or neglect, the replacement of any light bulbs

or removable parts of glass or plastic.

• Costs incurred for calls to put right an appliance which is improperly installed or calls to appliances outside

the United Kingdom.

• Appliances found to be in use within a commercial environment, plus those which are subject to rental

agreements.

• Products of Electrolux manufacturer that are not marketed by Electrolux

Service and SparService and Spar

Service and Spar

e Partse Parts

e Parts

In the event of your appliance requiring service, or if you wish to purchase spare parts, please contact your

local Service Force Centre by telephoning

0870 5 929 9290870 5 929 929

0870 5 929 929

Your telephone call will be automatically routed to the Service Force Centre covering your postcode area.

For the address of your local Service Force Centre and further information about Service Force, please visit

the website at

wwwwww

www

.servicefor.servicefor

.servicefor

ce.co.ukce.co.uk

ce.co.uk

Before calling out an engineer, please ensure you have read the details under the heading “What to do if...”

When you contact the Service Force Centre you will need to give the following details:

1. 1.

1. Your name, address and postcode.

2. 2.

2. Your telephone number.

3. 3.

3. Clear concise details of the fault.

4. 4.

4. The model and Serial number of the appliance (found on the rating plate).

5. 5.

5. The purchase date.

Please note a valid purchase receipt or guarantee documentation is required for in guarantee service calls.

Customer CarCustomer Car

Customer Car

For general enquiries concerning your Electrolux appliance, or for further information on Electrolux products

please contact our Customer Care Department by letter or telephone at the address below or visit our

website at www.electrolux.co.uk

Customer Care Department, Electrolux Major Appliances

Addington Way, Luton

Bedfordshire, LU4 9QQ

el:el:

el:

Electrolux 08705 950 950

AEG-Electrolux 08705 350 350

Zanussi-Electrolux 08705 727 727

1) Calls may be recorded for training purposes

For Customer Service in The Republic of IrFor Customer Service in The Republic of Ir

For Customer Service in The Republic of Ir

eland please contact us at the addreland please contact us at the addr

eland please contact us at the addr

ess below:ess below:

ess below:

Electrolux Group (Irl) Ltd

Long Mile Road, Dublin 12, Republic of Ireland

Tel: +353 (0)1 4090751

Email: [email protected]

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