Zanussi ZGG642CN User Manual download pdf (Page 5)

Something Not Working?

If the hob is not working correctly, please carry out the following checks before contacting your local Service Force

Centre.

IMPORTANT:

If you call out an engineer to a fault listed below, or to repair a fault caused by incorrect use or installation,

a charge will be made even if the appliance is under guarantee.

SYMPTOM

 There is no spark when lighting the gas

 The gas ring burns unevenly

SOLUTION

 Check that the unit is plugged in and the electrical

supply is switched on

 Check that the RCCB has not tripped (if fitted)

 Check the mains fuse has not blown

 Check the burner cap and crown have been

replaced correctly, e.g. after cleaning.

 Check the main jet is not blocked and the burner

crown is clear of food particles.

 Check the burner cap and crown have been

replaced correctly, e.g. after cleaning.

Service and Spare Parts

In the event of your appliance requiring service, or if you

wish to purchase spare parts, please contact your local

Service Force Centre by telephoning:

0870 5 929929

Your telephone call will be automatically routed to the

Service Force Centre covering your post code area.

For the address of your local Service Force Centre and

further information about Service Force, please visit

the website at www.serviceforce.co.uk

Before calling out an engineer, please ensure you have

read the details under the heading “Something Not Work-

ing.”

When you contact the Service Force Centre you will need

to give the following details:

1. Your name, address and post code

2. Your telephone number

3. Clear and concise details of the fault

4. The model and serial number of the appliance (found

on the rating plate)

5. The purchase date

Please note that a valid purchase receipt or

guarantee documentation is required for in-

guarantee service calls.

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Zanussi ZGG642CN User Manual Page 5

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