Zanussi ZRB938FW2 User Manual Page 9

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  • TROUBLESHOOTING
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Troubleshooting
Caution! Before troubleshooting, disconnect the
power supply.
Only a qualified electrician or competent person must do
the troubleshooting that is not in this manual.
Important! There are some sounds during normal use
(compressor, refrigerant circulation).
Problem Possible cause Solution
The appliance is noisy. The appliance is not installed properly. Check if the appliance stands stable (all
the feet should be on the floor).
The appliance does not operate. The plug is not connected to the mains
socket correctly.
Connect the plug to the mains socket
correctly.
The appliance has no power. There is
no voltage in the mains socket.
Connect a different electrical appliance
to the mains socket.
Contact a qualified electrician.
The light device does not work. The light device is in stand-by. Close and open the door.
The unit is defective. Refer to "Replacing the control unit".
The compressor operates contin-
ually.
The temperature is not set correctly. Set a higher temperature.
The door is not closed correctly. Refer to "Closing the door".
The door has been opened too fre-
quently.
Do not keep the door open longer than
necessary.
The food temperature is too high. Let the food temperature decrease to
room temperature before storage.
The room temperature is too high. Decrease the room temperature.
Water flows on the rear plate of
the refrigerator.
During the automatic defrosting proc-
ess, frost defrosts on the rear plate.
This is correct.
Water flows into the refrigerator. The water outlet is clogged. Clean the water outlet.
Products prevent that water flows into
the water collector.
Make sure that products do not touch
the rear plate.
Water flows on the ground. The melting water outlet does not flow
in the evaporative tray above the com-
pressor.
Attach the melting water outlet to the
evaporative tray.
The temperature in the appliance
is too low/high.
The temperature regulator is not set
correctly.
Set a higher/lower temperature.
If your appliance is still not working properly after making
the above checks, contact the After Sales Centre. You can
find the list at the end of this manual.
Replacing the control unit
The appliance is equipped with a longlife LED interior
light.
Only service is allowed to replace the control unit. Contact
your Service Center.
Closing the door
1. Clean the door gaskets.
2. If necessary, replace the defective door gaskets.
Contact the After Sales Service.
9
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