Zanussi ZTE170 User Manual download pdf (Page 25)

25

Belgium

DECLARATION OF GUARANTEE TERMS.

Our appliances are produced with the great-

est of care. However, a defect may still occur.

Our consumer services department will repair

this upon request, either during or after the

guarantee period. The service life of the

appliance will not, however, be reduced as a

result.

This declaration of guarantee terms is based

on European Union Directive 99/44/EC and

the provisions of the Civil Code. The statutory

rights that the consumer has under this legis-

lation are not affected by this declaration of

guarantee terms. This declaration does not

affect the vendor's statutory warranty to the

end user. The appliance is guaranteed within

the context of and in adherence with the fol-

lowing terms:

1.In accordance with provisions laid down in

paragraphs 2 to 15, we will remedy free of

charge any defect that occurs within 24

months from the date the appliance is deliv-

ered to the first end user. These guarantee

terms do not apply in the event of use for

professional or equivalent purposes.

2.Performing the guarantee means that the

appliance is returned to the condition it was

in before the defect occurred. Defective

parts are replaced or repaired. Parts

replaced free of charge become our proper-

ty.

3.So as to avoid more severe damage, the

defect must be brought to our attention

immediately.

4.Applying the guarantee is subject to the

consumer providing proof of purchase

showing the purchase and/or delivery date.

5.The guarantee will not apply if damage

caused to delicate parts, such as glass (vit-

reous ceramic), synthetic materials and rub-

ber, is the result of inappropriate use.

6.The guarantee cannot be called on for

minor faults that do not affect the value or

the overall reliability of the appliance.

7. The statutory warranty does not apply

when defects are caused by:

–a chemical or electrochemical reaction

caused by water,

–abnormal environmental conditions in

general,

– unsuitable operating conditions,

– contact with harsh substances.

8. The guarantee does not apply to defects

due to transport which have occurred out-

side of our responsibility. Nor will the guar-

antee cover those caused by inadequate

installation or assembly, lack of mainte-

nance or failure to respect the assembly

instructions or directions for use.

9. Defects that result from repairs or meas-

ures carried out by people who are not

qualified or expert or defects that result

from the addition of non-original acces-

sories or spare parts are not covered by the

guarantee.

10.Appliances that are easy to transport may

be delivered or sent to the consumer serv-

ices department. Home repairs are only

anticipated for bulky appliances or built-in

appliances.

11.If the appliances are built-in, built-under,

fixed or suspended in such a way that

removing and replacing them in the place

where they are fitted takes more than half

Guarantee/Customer Service

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