Zanussi ZWD91683NW User Manual download pdf (Page 24)

Problem Possible solution

The appliance does not fill

with water properly.

• Make sure that the water tap is open.

• Make sure that the pressure of the water supply is not too low. For

this information, contact your local water authority.

• Make sure that the water tap is not clogged.

• Make sure that the filter of the inlet hose and the filter of the valve

are not clogged. Refer to “Care and cleaning”.

• Make sure that the inlet hose has no kinks or bends.

• Make sure that the connection of the water inlet hose is correct.

• Make sure that the connections of the water inlet hoses are correct.

The appliance does not fill

with water and drain imme-

diately.

• Make sure that the drain hose is in the correct position. The hose

may be too low. Refer to 'Installation instruction'.

The appliance does not

drain the water.

• Make sure that the sink spigot is not clogged.

• Make sure that the drain hose has no kinks or bends.

• Make sure that the connection of the drain hose is correct.

• Set the drain option if you set a programme without drain phase.

• Set the drain option if you set an option which ends with water in

the drum.

• Make sure that the drain filter is not clogged. Clean the filter, if nec-

essary. Refer to 'Care and cleaning'.

• If problem remains please contact the Authorised Service Centre.

The spin phase does not

operate or the washing cy-

cle lasts longer than usual-

ly.

• Set the spin option.

• Set the drain option if you set an option which ends with water in

the drum.

• Make sure that the drain filter is not clogged. Clean the filter, if nec-

essary. Refer to 'Care and cleaning'.

• Adjust manually the items in the tub and start the spin phase again.

This problem may be caused by balance problems.

There is water on the floor.

• Make sure that the couplings of the water hoses are tight and there

is not water leakages.

• Make sure that the water inlet hose and the drain hose have no

damages.

• Make sure you use the correct detergent and the correct quantity of

it.

You cannot open the appli-

ance door.

• Make sure that the washing programme is finished.

• Set the drain or the spin option if there is water in the drum.

• Do the emergency drain procedure. See "Frost precautions" (in

"Care and Cleaning" chapter).

• Make sure that the appliance receives electrical power.

• This problem may be caused by a failure of the appliance. Contact

the Authorised Service Centre. If you need to open the lid, please

read carefully "Emergency door opening".

The appliance makes an

unusual noise.

• Make sure the levelling of the appliance is correct. Refer to 'Installa-

tion instruction'.

• Make sure that the packaging and/or the transit bolts are removed.

Refer to 'Installation instruction'.

• Add more laundry in the drum. The load may be too small.

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Zanussi ZWD91683NW User Manual Page 24

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