Problems Causes
The “Start/Pause” push-
button
1)
flashes red
2)
:
• the lid is not closed properly,
• the drainage filter is obstructed,
• the drain hose is blocked or bent,
• the drain hose is fixed to high (see "Installation"),
• the drainage pump is blocked,
• the standpipes blocked,
• the water tap is closed, the water supply has been cut off.
1) On some models, the audible signals can sound
2) After solving any problems, press "Start/Pause" pushbutton to restart the interrupted programme.
Helpful hints and tips
The laundry load
• Divide the laundry in: white, coloured, syn-
thetics, delicates and wool.
• Obey the washing instructions that are on the
laundry care labels.
• Some coloured items can discolour with the
first wash. We recommend that you wash
them separately for the first times.
• Button up pillowcases, close zippers, hooks
and poppers. Tie up belts.
• Empty the pockets and unfold the items.
• Turn inside out multilayered fabrics, wool and
items with painted illustrations.
• Wash with a special detergent heavy soil
stains.
• Be careful with the curtains. Remove the
hooks and put the curtains in a washing bag
or pillowcase.
• Do not wash in the appliance :
– Laundry without hems or with cuts
– Underwired bras.
• Use a washing bag to wash small items.
• A very small load can cause balance prob-
lems with the spin phase. If this occurs, ad-
just manually the items in the tub and start the
spin phase again.
Stubborn stains
For some stains, water and detergent is not suf-
ficient.
We recommend that you remove these stains
before you put the items in the appliance.
Special stain removers are available. Use the
special stain remover that is applicable to the
type of stain and fabric.
Detergents and additives
• Only use detergents and additives specially
made for washing machines:
– powder detergents for all types of fabric,
– powder detergents for delicate fabrics (40
°C max) and woollens,
– liquid detergents, preferably for low tem-
perature wash programmes (60 °C max)
for all types of fabric, or special for wool-
lens only.
• Do not mix different types of detergents.
• To help the environment, do not use more
than the correct quantity of detergent.
• Obey the instructions that you find on the on
packaging of these products.
• Use the correct products for the type and
colour of the fabric, the programme tempera-
ture and the level of soil.
• If your appliance has not the detergent dis-
penser with the flap device, add the liquid de-
tergents with a dosing device (supplied by
the detergent's manufacturer) or pour the liq-
uid detergent directly into the drum.
Water hardness
If the water hardness in your area is high or
moderate, we recommend that you use a water
softener for washing machines. In areas where
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