Zanussi ZRG616CW User Manual download pdf (Page 45)

Guarantee conditions

Service and spare parts

If calling the service is unavoidable, announce the trouble

at a brand-mark service nearest to your place.

When announcing the appliance has to be identified

according to its data label.

The data label of the appliance is stuck to the wall of the

interior beside the vegetable box in the fresh food com-

partment in the bottom on the left side. All necessary

data are there which are needed to the service

announcement (type, model, serial number, etc.). Note

here the data from the data label of your appliance:

Model

Product No.

Serial No.

Date of purchase:

The manufacturer reserves the right to make any changes in the products.

Warranty and service

Our appliances are produced with the greatest of care.

However, a defect may still occur. Our consumer services

department will repair this upon request, either during or

after the guarantee period. The service life of the appliance

will not, however, be reduced as a result.

This declaration of guarantee terms is based on European

Union Directive 99/44/EC and the provisions of the Civil

Code. The statutory rights that the consumer has under

this legislation are not affected by this declaration of guar-

antee terms.

This declaration does not affect the vendor's statutory war-

ranty to the end user. The appliance is guaranteed within

the context of and in adherence with the following terms:

1. In accordance with provisions laid down in para-

graphs 2 to 15, we will remedy free of charge any

defect that occurs within 24 months from the date the

appliance is delivered to the first end user. These

guarantee terms do not apply in the event of use for

professional or equivalent purposes.

2. Performing the guarantee means that the appliance is

returned to the condition it was in before the defect

occurred. Defective parts are replaced or repaired.

Parts replaced free of charge become our property.

3. So as to avoid more severe damage, the defect must

be brought to our attention immediately.

4. Applying the guarantee is subject to the consumer

providing proof of purchase showing the purchase

and/or delivery date.

5. The guarantee will not apply if damage caused to del-

icate parts, such as glass (vitreous ceramic), synthet-

ic materials and rubber, is the result of inappropriate

use.

6. The guarantee cannot be called on for minor faults

that do not affect the value or the overall reliability of

the appliance.

Declaration of guarantee terms

7. The statutory warranty does not apply when defects

are caused by:

a chemical or electrochemical reaction caused

by water,

abnormal environmental conditions in general,

unsuitable operating conditions,

contact with harsh substances.

8. The guarantee does not apply to defects due to trans-

port which have occurred outside of our responsibili-

ty. Nor will the guarantee cover those caused by inad-

equate installation or assembly, lack of maintenance

or failure to respect the assembly instructions or

directions for use.

9. Defects that result from repairs or measures carried

out by people who are not qualified or expert or

defects that result from the addition of non-original

accessories or spare parts are not covered by the

guarantee.

10. Appliances that are easy to transport may be delivered

or sent to the consumer services department. Home

repairs are only anticipated for bulky appliances or

built-in appliances.

11. If the appliances are built-in, built-under, fixed or sus-

pended in such a way that removing and replacing

them in the place where they are fitted takes more

than half an hour, the costs that result therefrom will

be charged for. Connected damage caused by these

removal and replacement operations will be the

responsibility of the user.

12. If, during the guarantee period, repairing the same

defect repeatedly is not conclusive, or if the repair

costs are considered disproportionate, in agreement

with the consumer, the defective appliance may be

replaced with another appliance of the same value.

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Zanussi ZRG616CW User Manual Page 45

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