Zanussi ZDK320X User Manual download pdf (Page 26)

Our appliances are produced with the greatest of

care. However, a defect may still occur. Our

consumer services department will repair this

upon request, either during or after the guarantee

period. The service life of the appliance will not,

however, be reduced as a result.

This declaration of guarantee terms is based on

European Union Directive 99/44/EC and the provi-

sions of the Civil Code. The statutory rights that

the consumer has under this legislation are not

affected by this declaration of guarantee terms.

This declaration does not affect the vendor’s statutory

warranty to the end user. The appliance is guaranteed

within the context of and in adherence with the follow-

ing terms:

1. In accordance with provisions laid down in para-

graphs 2 to 15, we will remedy free of charge any

defect that occurs within 24 months from the date

the appliance is delivered to the first end user.

These guarantee terms do not apply in the event of

use for professional or equivalent purposes.

2. Performing the guarantee means that the appli-

ance is returned to the condition it was in before

the defect occurred. Defective parts are replaced

or repaired. Parts replaced free of charge become

our property.

3. So as to avoid more severe damage, the defect

must be brought to our attention immediately.

4. Applying the guarantee is subject to the consumer

providing proof of purchase showing the purchase

and/or delivery date.

5. The guarantee will not apply if damage caused to

delicate parts, such as glass (vitreous ceramic),

synthetic materials and rubber, is the result of

inappropriate use.

6. The guarantee cannot be called on for minor faults

that do not affect the value or the overall reliability

of the appliance.

7. The statutory warranty does not apply when de-

fects are caused by:

· a chemical or electrochemical reaction caused

by water,

· abnormal environmental conditions in gen-

eral,

· unsuitable operating conditions,

· contact with harsh substances.

8. The guarantee does not apply to defects due to

transport which have occurred outside of our re-

sponsibility. Nor will the guarantee cover those

caused by inadequate installation or assembly,

lack of maintenance or failure to respect the

assembly instructions or directions for use.

9. Defects that result from repairs or measures car-

ried out by people who are not qualified or expert

or defects that result from the addition of non-

original accessories or spare parts are not covered

DECLARATION OF GUARANTEE TERMS

(BELGIUM)

by the guarantee.

10. Appliances that are easy to transport may be

delivered or sent to the consumer services depart-

ment. Home repairs are only anticipated for bulky

appliances or built-in appliances.

11. If the appliances are built-in, built-under, fixed or

suspended in such a way that removing and

replacing them in the place where they are fitted

takes more than half an hour, the costs that result

therefrom will be charged for. Connected damage

caused by these removal and replacement opera-

tions will be the responsibility of the user.

12. If, during the guarantee period, repairing the same

defect repeatedly is not conclusive, or if the repair

costs are considered disproportionate, in agree-

ment with the consumer, the defective appliance

may be replaced with another appliance of the

same value.

In this event, we reserve the right to ask for a

financial contribution calculated according to the

length of time it has been used.

13. A repair under guarantee does not mean that the

normal guarantee period will be extended nor that

a new guarantee period begins.

14. We give a twelve month guarantee for repairs,

limited to the same defect.

15. Except in the event where liability is legally im-

posed, this declaration of guarantee terms ex-

cludes any compensation for damage outside the

appliance for which the consumer wishes to as-

sert his rights. In the event of legally admitted

liability, compensation will not exceed the pur-

chase price paid for the appliance.

These guarantee terms are only valid for appli-

ances purchased and used in Belgium. For ex-

ported appliances, the user must first make sure

that they satisfy the technical conditions (e.g.:

voltage, frequency, installation instructions, type

of gas, etc.) for the country concerned and that

they can withstand the local climatic and environ-

mental conditions. For appliances purchased

abroad, the user must first ensure that they meet

the qualifications required in Belgium. Non-essen-

tial or requested adjustments are not covered by

the guarantee and are not possible in all cases.

Our consumer services department is always at your

disposal, even after the guarantee period has expired.

Address for our consumer services department:

ELECTROLUX HOME PRODUCTS BELGIUM

Bergensesteenweg, 719 – 1502 LEMBEEK

Tel. 02.3630444

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Zanussi ZDK320X User Manual Page 26

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