Zanussi ZWF71440W User Manual download pdf (Page 15)

TROUBLESHOOTING

WARNING! Refer to Safety chapters.

INTRODUCTION

The start of the appliance does not occur or it

stops during operation.

First try to find a solution to the problem (refer to

the table). If not, contact the Authorised Service

Centre.

With some problems, the acoustic signals operate.

The red indicator of the button Start/Pauze Départ/

Pause flashes and one of the phase indicators

comes on, to show an alarm code:

• - The appliance does not fill with water

properly.

• - The appliance does not drain the water.

• - The appliance door is open or not closed

correctly. Please check the door!

• The indicator of button Start/Pauze Départ/

Pause flashes in red 11 times and 1 (or 2 or 3)

time(s) in green: the mains supply is unstable.

Wait until the mains supply is stable and the

appliance automatically starts operating.

WARNING! Deactivate the appliance

before you do the checks.

POSSIBLE FAILURES

Problem Possible solution

The programme does not

start.

• Make sure that the mains plug is connected to the mains socket.

• Make sure that the appliance door is closed.

• Make sure that there is not a damaged fuse in the fuse box.

• Make sure that the Start/Pause has been pressed.

• If the delay start is set, cancel the setting or wait for the end of

countdown.

• Deactivate the Child Lock function if it is on (if available).

The appliance does not fill

with water properly.

• Make sure that the water tap is open.

• Make sure that the pressure of the water supply is not too low. For

this information, contact your local water authority.

• Make sure that the water tap is not clogged.

• Make sure that the filter of the inlet hose and the filter of the valve

are not clogged. Refer to “Care and cleaning”.

• Make sure that the inlet hose has no kinks or bends.

• Make sure that the connection of the water inlet hose is correct.

• Make sure that the drain hose is in the correct position. The hose

may be too low.

The appliance does not

drain the water.

• Make sure that the sink spigot is not clogged.

• Make sure that the drain hose has no kinks or bends.

• Make sure that the connection of the drain hose is correct.

• Set the drain programme if you set a programme without drain

phase.

• Set the drain programme if you set an option which ends with water

in the drum.

• If above mentioned solutions do not help, contact the Authorised

Service Centre (as the filter of the drain pump may be clogged).

The spin phase does not

operate or the washing cy-

cle lasts longer than usual-

ly.

• Set the spin programme.

• Adjust manually the items in the tub and start the spin phase again.

This problem may be caused by balance problems.

• If above mentioned solutions do not help, contact the Authorised

Service Centre (as the filter of the drain pump may be clogged).

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Zanussi ZWF71440W User Manual Page 15

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