Zanussi ZWSG7121VS User Manual download pdf (Page 17)

TROUBLESHOOTING

WARNING! Refer to Safety chapters.

INTRODUCTION

The appliance does not start or it stops during

operation.

First try to find a solution to the problem (refer to

the table). If the problem persists, contact the

Authorised Service Centre.

With some problems, the acoustic signals

operate and the display shows an alarm

code:

• - The appliance does not fill with water

properly. Start the appliance again by pressing

Старт/Пауза button. After 10 seconds the

door will be unlocked.

• - The appliance does not drain the water.

• - The appliance door is open or not

closed correctly. Please check the door!

• - The mains supply is unstable. Wait until

the mains supply is stable.

WARNING! Deactivate the appliance

before you do the checks.

POSSIBLE FAILURES

Problem Possible solution

The programme does not

start.

• Make sure that the mains plug is connected to the mains socket.

• Make sure that the appliance door is closed.

• Make sure that there is not a damaged fuse in the fuse box.

• Make sure that the Start/Pause has been pressed.

• Deactivate the Child Lock function if it is on (if available).

The appliance does not fill

with water properly.

• Make sure that the water tap is open.

• Make sure that the pressure of the water supply is not too low. For

this information, contact your local water authority.

• Make sure that the water tap is not clogged.

The appliance does not

drain the water.

• Make sure that the sink spigot is not clogged.

• Make sure that the drain hose has no kinks or bends.

• Make sure that the drain filter is not clogged. Clean the filter, if nec-

essary. Refer to 'Care and cleaning'.

• Make sure that the drain hose is in the correct position. The hose

may be too low.

• Set the drain programme if you set a programme without drain

phase.

• Set the drain programme if you set an option which ends with water

in the tub.

The spin phase does not

operate or the washing cy-

cle lasts longer than usual-

ly.

• Set the spin programme.

• Adjust manually the items in the tub and start the spin phase again.

This problem may be caused by balance problems.

There is water on the floor. • Make sure that the couplings of the water hoses are tight and there

is not water leakages.

• Make sure that the drain hose have no damages.

• Make sure you use the correct detergent and the correct quantity of

it.

You cannot open the appli-

ance door.

• Make sure that the washing programme is finished.

• Set the drain or the spin programme if there is water in the drum.

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Zanussi ZWSG7121VS User Manual Page 17

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