Zanussi ZWD14791W User Manual download pdf (Page 23)

Problem Possible cause/Solution

The machine fills then empties im-

mediately:

The end of the drain hose is too low.

• Refer to relevant paragraph in «Water drainage» section.

The machine does not empty and/or

does not spin:

The drain hose is squashed or kinked.

• Check the drain hose connection.

The drain filter is clogged.

• Clean the drain filter.

An option or a programme that ends with the water still in the tub or that elimi-

nates all the spinning phases has been selected.

• Select the draining or spinning programme.

The laundry is not evenly distributed in the drum.

• Redistribute the laundry.

There is water on the floor:

Too much detergent or unsuitable detergent (creates too much foam) has been

used.

• Reduce the detergent quantity or use another one.

Check whether there are any leaks from one of the inlet hose fittings. It is not

always easy to see this as the water runs down the hose; check to see if it is

damp.

• Check the water inlet hose connection.

The drain or inlet hose is damaged.

• Replace it with a new one.

The filter has not been properly screwed in after cleaning action.

• Screw the filter fully in.

Unsatisfactory washing results:

Too little detergent or unsuitable detergent has been used.

• Increase the detergent quantity or use another one.

Stubborn stains have not been treated prior to washing.

• Use commercial products to treat the stubborn stains.

The correct temperature was not selected.

• Check if you have selected the correct temperature.

Excessive laundry load.

• Reduce the laundry load.

The door will not open:

The programme is still running.

• Wait the end of washing cycle.

The door lock has not been released.

• Wait until the door is released.

There is water in the drum.

• Select drain or spin programme to empty out the water.

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Zanussi ZWD14791W User Manual Page 23

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